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Effectiveness of Mindful and Therapeutic communication in providing proper care and treatment to patients

Mindful communication is one kind of effective procedure by which a registered nurse and family members, friends and other care providers are responsible for being attentive to the nature, context and timing of dialogue exchange. In addition, mindful communication helps in providing relational, reflective and patient-centered care to overcome critical health issues. According to the case study, Ellen is suffering from balance issues, speech difficulties and weaknesses. Moreover, she is also suffering from UTI or Urinary Tract Infection and her son and daughter are getting scared from this incident as they are not experiencing such incidents. Henceforth, they are taking a decision to transfer Ellen to a rehabilitation centre. In addition, Ellen’s son and daughter are invited in sitting with their mother and communicating with her properly. According to the NMBA standard 2, a registered nurse is improving her Therapeutic relationship in terms of providing proper care and engaging with the patient’s family members (Souza, 2020). Henceforth, Ellen can recover her physical as well as mental state in a rapid manner. Moreover, Pam is a registered nurse and is allocated to take care of Ellen; hence must have to improve her communication skills.

Therapeutic communication helps a registered nurse in improving care and treatment provision methods, which helps the critically ill patients to overcome. In addition, this kind of communication acts as a stimulant in the gratification of the physical, spiritual and emotional needs of patients (James et al. 2020). Moreover, this communication skill helps in improving the satisfaction level of Ellen and her children by conveying and listening to their information. As stated by Green et al. (2020), mindful communication involves by applying mindfulness principles in the way of corresponding with their colleagues. In addition, this communication skill helps in maximizing their insights and awareness of Pam and it helps her to develop communication styles for providing mental support to Ellen. Additionally, it helps her to improve her therapeutic as well as mindful communication skills and provide proper treatment and take special care of Ellen to overcome her health issue. Henceforth, it can be said that the NMBA nursing standard 2 helps every registered nurse in improving communication skills and bridging the communication gap. Additionally, it helps in improving the critical analysis and thinking skills of the registered nurses.

In developing therapeutic communication with the patient, age 65 years is reported with urinary infection. The nursing intervention, in this case, is assessed with communication theory implementation. The best-fitted communication theory for this case is stated by applying "Peplau’s Interpersonal relations theory”. According to Wasaya et al. (2021), Peplau's theory is involved with achieving the goal of treatment development to resolution implication. The present case study must follow this theory of communication development in promoting the major therapeutic relation. The communication skill of nurses is obtained by delivering safety and security in services and care of patients. The patient care development is appropriately developed with four major phases of this theoretical framework. The orientation, identification, exploitation and resolution phases of Peplau's theory directly impact the communication aspect. The self-care and family-centered care are being recognized to be delivered to the patient. Therefore, the patient's age is highly regulative and vulnerable to promoting generalized nursing intervention.

The necessity of Interprofessional and Intra professional collaboration for Registered Nurses

Interprofessional collaboration helps a nursing staff in preventing medication errors, delivering patient outcomes and improving patient experience. In addition, improving interprofessional skills help the healthcare organization in decreasing costs and decreasing all their operational inefficiencies. According to the case study, Pam is well skilled and developed by which; she easily communicates with Tom and Alex who are son and daughter of Ellen. Additionally, she resolved all their stress which is increasing after Ellen falls on the floor. Henceforth, Pam is talking to them and reducing their stress; hence, now they are able to communicate with their mother. Moreover, Ellen is also unable to communicate verbally with Pam hence Pam is providing a paper and pen to Ellen in terms of communication. Henceforth, it improves Pam's critical thinking skills and communication skills in an effective manner. As depicted by EMISHAW et al. (2021), interprofessional collaboration skill helps to avoid medication errors and improve the patient experience. In addition, this kind of collaboration skill helps in improving Pam’s critical thinking, therapeutic and communication skills and it helps her to provide better care and treatment to the patients to overcome health issues.

Intraporfessinal and collaborative relationships among nurses and patients are crucial in improving a healthy environment and it is affecting their daily life activities, which are helping them to improve care and treatment provision. In addition, this kind of collaboration skill helps the nursing staff or registered nursing staff in getting welfare and it helps in experiencing better for the nursing staff. According to the case study, Pam has effective interprofessional and interprofessional collaboration skills in terms of providing speech therapy and physical therapy for helping Ellen to overcome her physical issues. Additionally, interprofessional collaboration skill helps registered nurses in improving their critical thinking and communication skill in an effective way (Orr et al. 2021). In addition, both interprofessional and interprofessional skills are helping to improve both communication and collaboration skills. According to NMBA nursing standards, the nursing staffs are able to provide proper care as well as treatment to the patients and help them to overcome critical health issues.

Team performance and cohesion are important in promoting nursing intervention. The presented case study n based on Ellen, 65 years old, is a centralized concern of this document. The inter-professional communication process is effective in promoting the care of patients in the hospital environment. The team responsibilities are rigorously maintained with communication between team members. Within team communication and intr-team communication need to be transparent. Therefore, the theoretical implication of "Dynamic Interprofessional communication theory" is highlighted with a dynamic interaction process. Wilde & Dozois (2019), show that communication in patient care is highly effective in ensuring treatment and observation reporting. The collaborative nurture of nursing interventions is regulated by the patient's culture, social, and medical history. Proving care with dynamic inter-professional theory in the application is stated to be developing team development. The team performance outcomes have asserted with patient health development. Moreover, nursing communication refers to two major directional communications. Patient-to-nurse communication and nurse-to-nurse communication is significantly different.


EMISHAW, S., ANIMAW, W., DESIE, T., SELOMON, N., MAREW, C., BIRHANU, A., ... & WUBNEH, M. (2021). Experiences of Nurses on Perceived Therapeutic Communication Barriers in Ethiopia, A Qualitative Study.

Green, A., Kim-Godwin, Y. S., & Jones, C. W. (2020). Perceptions of spiritual care education, competence, and barriers in providing spiritual care among registered nurses. Journal of Holistic Nursing, 38(1), 41-51.,5&as_ylo=2019&as_yhi=2022&scillfp=18335817182187069136&oi=lle

James, S., McInnes, S., Halcomb, E., & Desborough, J. (2020). Lifestyle risk factor communication by nurses in general practice: Understanding the interactional elements. Journal of Advanced Nursing, 76(1), 234-242.

Lee, J., & Son, H. K. (2022). Effects of simulation problem-based learning based on Peplau's Interpersonal Relationship Model for cesarean section maternity nursing on communication skills, communication attitudes and team efficacy.Nurse Education Today,113, 105373. Retrieved on 23 Aug 2022. From:

Orr, F., Kelly, M., Virdun, C., Power, T., Phillips, A., & Gray, J. (2021). The development and evaluation of an integrated virtual patient case study and related online resources for person-centred nursing practice. Nurse education in practice, 51, 102981.

Souza, I. E. D. V. (2020). The medical interpreter mediation role: Through the lens of therapeutic communication. In Handbook of Research on Medical Interpreting (pp. 99-135). IGI Global.

Wasaya, F., Shah, Q., Shaheen, A., & Carroll, K. (2021). Peplau’s theory of interpersonal relations: A case study.Nursing Science Quarterly,34(4), 368-371. Retrieved on 23 Aug 2022. From:

Wilde, J. L., & Dozois, D. J. (2019). A dyadic partner-schema model of relationship distress and depression: Conceptual integration of interpersonal theory and cognitive-behavioral models.Clinical psychology review,70, 13-25. Retrieved on 23 Aug 2022. From:

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