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Business Plan - Kiama Cafe & IT Consulting Service Case Study

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1. Introduction : Business Plan - Kiama Cafe & IT Consulting Service Case Study

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In this study “Kiama Cafe” company has been chosen and it is a New South Wales based IT Sector Company which provides a huge opportunity of IT consulting services. Kiama is a basically coastal town of South Sydney and it is famous for its surfing, whale watching and swimming also. Recently the population of this town has been rapidly growing and Mr. David is the owner of the Kiama Cafe. Hence Kiama is a very crowded area, so the owner of this company has to start this business to grab all opportunities (Gheorghi?? and Nistor, 2020). The plan of this business is to extend the business growth to provide new services like family functions, conferences and other services supported by IT systems. Kiama Cafe needs to provide IT consulting services for small or medium businesses through installation of new software and maintenance services (BANSAL, 2022).

2. Outline of the problems and project objective

Kiama cafe provides IT consultancy services and the owner of the company “Mr. David” wants to keep a staff record of their company and make a justifiable budget. Unfortunately, he is not flexible and available on time and quality of services and failed to install a service system. The plan of the business to increase the company to new services such as family functions, conferences, and dining services but they could not provide it because of their inflexible budget and improper system. The objective of the Kiama Cafe is to provide the best services to the experienced team members like IT technicians, system and network engineers. The owner of the company wants to reduce costs to develop their business.

3. Current situations analysis and recommendations

3.1 Current situations

The plan of the Kiama Cafe is to start their business at the beginning of December 2022 but time is too short for arranging all events and other requirements like booking, projector, sound system, family functions and conferences (Willers, 2021). As the owner has a very short time to start this business and Mr. David is very inflexible to make a budget and manage the time system. They need a big conference hall, one dining hall and two three small family functions rooms but he is not flexible to adjust time management and provides a quality of services. Mr. David also wants to keep all staff records, inventory in the computer software and the job is to design and roll out an IT solution. This company is a completely IT sector-based company which provides IT consultancy services and Kiama Cafe wants to start their business at 200 to 300 peak customers.

3.2 Recommendations

The business need to reduce the operational cost to develop the organization and also need to install the proper system software. Moreover, Mr. David has to make a justifiable budget and create modular design for future extensible IT solutions. Kiama cafes need to enhance their potential growth and consider bearing the minimum to reduce the cost and they do not have the ability to create a job role to make IT solutions. So, they need to improve their job role and modular design to start and develop their business structure to achieve the business profits in their revenue.

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